Enabling Home and Community Based Services For Person-Centered Care
Integrated and brand-ready preferred service and community resource networks.
- Collaborate with internal and external partners to deliver best in class services.
- Enable residents, members and staff to initiate and track their service requests and partner referrals.
- Define service categories and user access to request services.
- Manage service requests through to completion.
Preferred Service and Community Resource Management
- Extend partner visibility within your communities or service networks to track referrals through the preferred services web portal.
- Coordinate work assignments, scheduling and escalations for maintenance, housekeeping, transportation and numerous services.
- Track scheduling, work hours and completion dates for quality assurance, reporting and billing.
- Accelerate productivity with configurable workflows, email integration, task assignments, file sharing and reports and dashboards.
Reporting and Analytics
- Gain visibility into how your communities are performing through real time reporting and analytics.
- Configure dashboards and reports to display the metrics that are important you.
- Increase transparency and accountability into customer service interactions and workflow management.
Anywhere. Anytime. Secure Access
- Mobile optimized so staff and preferred providers can collaborate anywhere, anytime.
- LivWell Health is device and operating system agnostic enabling access via PC's, notebooks, tablets or mobile phones.