Enabling Home and Community Based Services For Person-Centered Care

Integrated and brand-ready preferred service and community resource networks.

  • Collaborate with internal and external partners to deliver best in class services.
  • Enable residents, members and staff to initiate and track their service requests and partner referrals.
  • Define service categories and user access to request services.
  • Manage service requests through to completion.
 

 

Preferred Service and Community Resource Management

  • Extend partner visibility within your communities or service networks to track referrals through the preferred services web portal.
  • Coordinate work assignments, scheduling and escalations for maintenance, housekeeping, transportation and numerous services.
  • Track scheduling, work hours and completion dates for quality assurance, reporting and billing.
  • Accelerate productivity with configurable workflows, email integration, task assignments, file sharing and reports and dashboards.

 Reporting and Analytics

  • Gain visibility into how your communities are performing through real time reporting and analytics.
  • Configure dashboards and reports to display the metrics that are important you.
  • Increase transparency and accountability into customer service interactions and workflow management.

Anywhere. Anytime. Secure Access

  • Mobile optimized so staff and preferred providers can collaborate anywhere, anytime.
  • LivWell Health is device and operating system agnostic enabling access via PC's, notebooks, tablets or mobile phones.